The Extra Scoop

Rediscover the art of great customer service.

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Kaye C.

"John, Thank you for your professionalism and kindness. I know who to call when I need help".

Ed G.

"Really great customer service and NO quit in the work to find resolution to my problems".

Loren C.

"I have been extremely impressed by the customer service and results".

Transform Your Business One Exceptional Experience at a Time.

COURSE OVERVIEW

The Extra Scoop™ is designed to help businesses stop losing clients to poor service.

This short video gives you a complete overview of the online course and shows you exactly how it will transform the way your business delivers customer service.

 
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Laura S.

"I've done business with John Mamon for many years and he and his team always overdeliver.

Jennifer B.

"Great team. Expert advice. Fast turnaround. all around excellent experience every time".

Kim S.

"I've been very impressed with the process, and level of care provided".

As a leader in the IT service industry, John lives and breathes The Extra Scoop™ concept. 

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H.L.

"John Mamon and his team are highly efficient, always quick to respond to our needs and are very professional when working with us on our small business needs. They have been a tremendous help and support for us as we work through onboarding large institutional clients who have very strict internal controls and information security compliance protocols".

Robert N.

“I have utilized the services of Mr. Mamon of mPowered IT many times for my customers. We are very particular about our customer's experience, and John and his team meet and often exceed our expectations regularly. They do quality work and treat the customer the way they should. I highly recommend John and his team for their services".

David K.

"We were recommended mPowered IT. This turned out to be a great decision. Upon meeting with mPowered IT, it was clear they were a company determined to develop a relationship/partnership with us. The support staff has always been great, prompt, and works very hard to develop relationships that give us confidence in times of need".

Rediscover the art of great customer service. 

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Stephen W.

 "As a small firm, it is wonderful to feel as if you matter and receive the same level of response to a problem as a larger company. John has established a culture of caring for the customer, and that attitude has been exhibited every time I have had a problem and called the help line". 

David P.

"John Mamon and his team answered all my questions and has provided me the best value for their services. What impressed me most was that they didn't sell me a bunch of services I don't need, they took the time to understand what I needed (and why) and they delivered. As my business grows, they can grow with us. A great partner. Highly recommended. A+". 

Morgan P.

mPowered IT offers exceptional service and support that will help take your business to the next level. John and his team work diligently to provide a great experience for all of their clients. This dedication to customer service is apparent by their responsiveness, professionalism, and partnership with their clients".

Nicole G.

"...consistently a pleasure to work with! He is knowledgeable, patient, polite, and ALWAYS helpful! He consistently follows up on past issues to inquire about whether they have reoccurred. He demonstrates genuine care and compassion. Thank you".

Rhonda H.

“MPowered has been a great IT company that provides quality customer service. I have always found every team member to be very professional, dependable and knowledgeable".

Stacey C.

"...always provides excellent and very thorough explanations and service! He is communicative, efficient, and talented. Great customer care! mPowered IT is the best in the business. Thank you so much".

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